Quality of Service (QoS) Evaluation in Wideband Code Division Multiplexing Access (WCDMA) Networks Using Empirical Analysis Methods

Performance evaluation is essential in maintaining the Quality of Service (QOS) of the Wideband Code Division Multiplexing Access (WCDMA). This work was motivated by the reception of the poor signals, increase call drop, failure rate which was a poor QoS Reception. The aim is to survey WCDMA services in Owerri environs and establish that there are degradation and the level of debasement in the network. The methodology involved an Empirical Analysis through Drive Test across Owerri City in Imo State. The work adopted the empirical approach and deduction of some Standard performance metrics like call drop rate, failure rate, call success rate, call completion rate, Handover success rate and handover Failure Rate, compare with expected KPI(key performance indicator) threshold. From the assessment, it was found that only one out Four Networks (“GLO”) met the target Call Drop Rate (CDR), Call Completion Success rate (CCSR), Call Setup Success Rate (CSSR) and Call Blocked Rate (CBR) and the Handover was better in “GLO” and 9 mobile than in the “MTN” and Airtel.